Your Eyes and Ears at Any Location

Our suite of products were built to solve your everyday problems. Keep scrolling for more information about insights, audits, and mystery shops for your restaurant.

Gain Valuable Customer Insights

Customer Insights

Meet your customers where they are. Capture location-based, in-the-moment insights, and get the specific information you need to win more sales.

General Insights
Better understand your customer base, and test new ideas.
Competitive Awareness
Get the scoop on your competitors. Check pricing, and compare their products with yours.
New Product Insights
Testing a new menu item/flavor/packaging? Get rapid customer response.
Customer Satisfaction
Gauge the satisfaction and opinion of your guests on meal taste, value, and any other dimension.
See Any Location at Any Daypart

Restaurant Audits

You can't fix what you can't see.

Bridge gaps between you and frontline teams. Avoid costly blindspots by seeing what your customers see.

Marketing Compliance
Ensure consistency and compliance everywhere customers see your brand.
Window Signage
Make the most of your investment by verifying signage is up and accurate.
Interior Front-End Signage
Quickly collect interior photos, especially where signage should be installed.
Custom Audit
Solve your unique problems by telling us what else you'd like to see.

Want to Learn More?

Find out how our platform helps companies connect with their customers.

Real Experiences from Real Customers

Visual Mystery Shops

Field Agent has radically reimagined mystery shopping, offering restaurants a smarter, faster, more affordable link to customer experience insights.

Our visual mystery shops show the work that matters most in your outlets.

Customer Service

Check up on your team's friendliness, accuracy, and speed of service.

Artboard – 8

See everything from parking lot conditions, street signage, lighting, and menu merchandising.

Food Quality

Make sure your food products are served with the correct temperature, texture, and presentation.

Cleanliness Check

See the sanitation situation in the dining area, restrooms, and everywhere your guests go.


Speak with a restaurant expert.

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